Amy Laine with Venture Alliance Group is a certified mediator, listed with the Texas Department of Insurance (TDI). With the passing of Texas Senate Bill 1264, mediation is used for billing disputes between out-of-network facilities and health plans.

The goal is to help the parties involved in the dispute reach an agreed upon amount and settle the case. Mediation must take place within 180 days from the date mediation is requested through the Independent Dispute Resolution portal. To book a mediation, please submit your case through the TDI portal or inquire by calling our office. Disputes are not required to go through TDI. 

For TDI disputes, the process will follow the Texas Insurance Code Section 1467.083. Mediation will be conducted online with an informal conference. No travel is needed. For more information about the mediation of medical bills, please visit Texas Department of Insurance.

Amy Laine is pre-approved with Blue Cross Blue Shield of Texas and Superior Health.